Privacy Policy

Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

Contact Information: Name, email address, phone number, and business address
Business Information: Restaurant name, type of cuisine, number of locations, and business requirements
Account Information: Username, password (encrypted), and account preferences
Communication Data: Messages, support tickets, and feedback you provide to us

Automatically Collected Information

We automatically collect certain information when you visit our website:

Usage Data: Pages visited, time spent, clicks, and navigation patterns
Device Information: IP address, browser type, operating system, and device identifiers
Location Data: General geographic location based on IP address for currency localization
Cookies and Tracking: Information from cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide, maintain, and improve our restaurant technology services
Customer Support: To respond to your inquiries, provide technical support, and resolve issues
Communication: To send you service updates, newsletters, and marketing communications (with your consent)
Personalization: To customize your experience and recommend relevant services
Analytics: To understand how our services are used and improve our offerings
Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who help us operate our business (hosting, analytics, email services)
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law, court order, or to protect our rights and safety
With Your Consent: When you explicitly authorize us to share your information

Third-Party Services

Our services use the following third-party providers that may collect information:

Google Analytics: For website usage analytics
Vercel: For website hosting and performance monitoring
Resend: For transactional and marketing emails
Prisma/PostgreSQL: For secure data storage
Payment Processors: Stripe and other payment processors for payment processing

Product-Specific Data Collection

Different products may collect additional information:

Restrobase: Restaurant profiles, expert profiles, booking history, reviews, and marketplace interactions
Restronomics: Reading preferences, newsletter subscriptions, and content engagement data
Academy: Course progress, quiz scores, certificates earned, and learning analytics

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic website functionality
Analytics Cookies: To understand how you use our website
Preference Cookies: To remember your settings and preferences
Marketing Cookies: To show you relevant advertisements (with consent)

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption: Data is encrypted in transit and at rest
Access Controls: Limited access to personal information on a need-to-know basis
Regular Updates: Systems are regularly updated with security patches
Monitoring: Continuous monitoring for security threats and vulnerabilities
Staff Training: Regular security training for all team members

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a structured, machine-readable format
Opt-out: Unsubscribe from marketing communications
Complaint: File a complaint with supervisory authorities

To exercise these rights, please contact us at therestronaut@gmail.com.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services and fulfill our contractual obligations
Comply with legal requirements and resolve disputes
Maintain business records for legitimate business purposes

When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

Adequacy decisions by relevant authorities
Standard contractual clauses approved by the European Commission
Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Update the "Last updated" date at the top of this page
Notify you via email or website notice for significant changes
Provide a summary of key changes

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Company: Freaking Minds Pvt Ltd (operating as Restronaut)
Email: therestronaut@gmail.com
Address: 5, Maheshwari Bhavan, Professor's Colony, Bhopal, India

We will respond to your inquiries within 30 days.