How the F&B industry actually
runs, evolves, and grows.
In-depth pieces from our analyst team — the operations, market shifts, technology bets, and people decisions shaping food service.
App-Based Gig Workers’ Union Calls For 5-Hour Nationwide Shutdown
The Gig & Platform Service Workers Union (GIPSWU) has called for a nationwide five-hour shutdown of app-based services, demanding higher kilometre-based payment rates from digital platforms and government intervention following the recent hike in petrol, diesel and LPG prices.
Compounding Value: Blending Butter for Maximum Menu Impact
Butter has always been a kitchen staple traditionally treated as a side or add-on, but its role on the plate is shifting and it has the potential to be a core driver of craveability, premium perception and perceived value.
Flipkart Faces 18% GST On Delivery Charges After Relief Bid Fails
Walmart-owned Flipkart suffered a setback after the West Bengal Appellate Authority for Advance Ruling (WBAAAR) reportedly struck down a proposed structure that sought GST exemption on delivery charges collected from customers.
Zoho Invests ₹70 Cr In ONDC To Back Sovereign Tech Infrastructure
SaaS major Zoho has invested ₹70 Cr (about $7.3 Mn) in the Open Network for Digital Commerce (ONDC) to support India’s digital commerce infrastructure and increase digital commerce adoption among MSMEs.